Registration & Onboarding

Get your clinic set up quickly with our guided registration and onboarding process.

Account Registration

Creating Your Account

  • Visit beeseen.clinic/auth
  • Click Create Account
  • Fill in the registration form:
    • - Your email address - Create a password (min 8 characters) - Clinic name - Your name - Primary specialty
  • Accept Terms of Service and Privacy Policy
  • Submit and verify your email
    • 💡You'll receive a verification email — click the link to activate your account!

    Choosing Your Clinic Slug

    Your slug becomes your public URL:

    • Choose something memorable: drahmed → drahmed.beeseen.clinic
    • Use lowercase letters, numbers, hyphens only
    • Cannot be changed after registration

    Trial Period

    Every new clinic gets:

    • 14-day free trial
    • Full Premium features
    • No credit card required
    • Trial extensions available (request via support)

    The Onboarding Wizard

    After registration, complete the 5-step onboarding wizard:

    Step 1: Clinic Profile

    Essential clinic information:

    | Field | Description | Required | |-------|-------------|----------| | Clinic Name | Your official name | ✅ | | Clinic Logo | Square image, 400x400px recommended | ❌ | | Address | Full street address | ✅ | | Phone | Main contact number (+20 format) | ✅ | | Email | Contact email (not login) | ✅ | | Working Hours | Operating hours per day | ✅ | | Description | Short clinic description | ❌ |

    Step 2: First Doctor

    Add your first doctor (can be yourself):

    • Full name (Arabic & English)
    • Specialty selection
    • Professional photo (builds trust!)
    • Weekly schedule
    ℹī¸You can add more doctors later in Settings → Doctors

    Step 3: Services

    Add 3-5 of your most common services:

    Examples for a dental clinic:

    • Consultation — 200 EGP — 30 min
    • Cleaning — 300 EGP — 45 min
    • Filling — 500 EGP — 60 min
    Examples for a diet clinic:
    • Initial Assessment — 500 EGP — 60 min
    • Follow-up Visit — 300 EGP — 30 min
    • Body Composition Analysis — 150 EGP — 15 min

    Step 4: Notifications

    Configure how patients are notified: Email (Always on)

    • Appointment confirmations
    • Visit summaries
    • Receipt delivery
    SMS (Optional)
    • Appointment reminders
    • Queue updates
    • Requires Twilio setup
    WhatsApp (Growth+)
    • Rich notifications with images
    • Two-way communication
    • Requires WhatsApp Business API

    Step 5: Test Booking

    Experience the patient flow:

  • Book a test appointment through your public page
  • Receive confirmation email
  • See appointment in your dashboard
  • Optional: test queue flow

    • Skipping & Resuming

    Skip for Later

    Each step can be skipped:

    • Click Skip for Now
    • Complete later in Settings
    • Reminder banner appears until complete

    Resuming Setup

    If you exit mid-wizard:

  • Login again
  • Wizard automatically resumes
  • Or access via Complete Setup banner

    • Post-Onboarding

    Checklist

    After the wizard, we recommend:

    • [ ] Customize website template
    • [ ] Add all your services
    • [ ] Invite staff members
    • [ ] Set up payment integration
    • [ ] Configure notification templates
    • [ ] Test a complete patient flow

    Demo Data

    Want to explore without affecting real data?

    Toggle Load Demo Data during onboarding:

    • 10 sample patients
    • 50 sample appointments
    • Sample visits and records
    ⚠ī¸Demo data can be cleared later — don't mix with real patients!

    Staff Onboarding

    Inviting Team Members

  • Go to Settings → Staff
  • Click Invite Staff
  • Enter their email
  • Select role:
    • - Doctor - Receptionist - Accountant

    Invitation Flow

    Staff receives an email:

  • Click activation link
  • Create their password
  • Complete their profile
  • Automatic role-based access

    • Role Capabilities

    | Feature | Doctor | Receptionist | Accountant | |---------|--------|--------------|------------| | View dashboard | ✅ | ✅ | ✅ | | Manage appointments | ✅ | ✅ | ❌ | | View patient records | ✅ | Limited | ❌ | | Write medical records | ✅ | ❌ | ❌ | | Manage queue | ✅ | ✅ | ❌ | | Process payments | ❌ | ✅ | ✅ | | View reports | ❌ | ❌ | ✅ | | Clinic settings | ❌ | ❌ | ❌ |

    Only Clinic Admins can access all settings.

    Troubleshooting

    Didn't Receive Verification Email?

  • Check spam/junk folder
  • Wait 5 minutes
  • Click Resend Verification
  • Contact support if still not received

    • Forgot Password?

  • Click Forgot Password on login
  • Enter your email
  • Password reset link sent
  • Link valid for 1 hour

    • Wrong Clinic Name?

    Contact support to change your clinic name (slug cannot be changed).